Every call answered.
Every time.
Zaya Voice answers calls 24/7, verifies patients, offers appointment options, and books or reschedules automatically with EMR-connected workflows.
HIPAA-compliant
No IVR menus
Unlimited calls
Multilingual
EMR-connected
Zaya Voice Assistant
Success
Appointment Booked
Built by physicians. Designed for real clinic workflows.
Every call answered.
Every time.
Zaya Voice answers calls 24/7, verifies patients, offers appointment options, and books or reschedules automatically with EMR-connected workflows.
HIPAA-compliant
No IVR menus
Unlimited calls
Multilingual
EMR-connected
Zaya Voice Assistant
Success
Appointment Booked
Built by physicians. Designed for real clinic workflows.
The front desk breaks under real call volume.
When the phones spike, your best staff still has limits.
High recruitment and training costs.
Finding and training quality front desk staff is expensive and time-consuming.
Frequent turnover and burnout
High-stress call volumes lead to staff exhaustion and constant rehiring cycles.
Missed calls = lost appointments
Peak hours overwhelm staff, causing missed opportunities and frustrated patients.
No coverage after hours
Evenings, weekends, and holidays leave patients without scheduling options.
Always-on patient communication,
without hold times.
Zaya Voice provides direct, natural conversations instead of confusing phone menus.
Unlimited
simultaneous calls
Callers get immediate attention
Natural
conversations
No frustrating button menus
24/7
availability
Including nights and weekends
Multilingual
support
For diverse patient populations
Integrates with your EMR
What Zaya Voice does on Every Call
Answer, verify, schedule, and confirm—completely automated.
Verify
The AI identifies the patient and verifies their identity based on your clinic’s specific security rules and EMR data.
EMR Verification
Patient Authentication
Custom security rules
Confirm
The appointment is confirmed instantly, capturing any next steps or details your team needs before the patient arrives.
Instant SMS Sync
Detailed capture
Admin time saved
Answer
Instant pickup
24/7 coverage
No IVR menus
Zaya answers every inbound call instantly, 24/7. No hold times, no busy signals, and zero button menus (IVR).
Schedule
Zaya finds open appointment slots and books the patient directly into your live EMR calendar—no manual entry needed.
Real-time availability
Direct EMR Booking
Automated entry
Verify
The AI identifies the patient and verifies their identity based on your clinic’s specific security rules and EMR data.
EMR Verification
Patient Authentication
Custom security rules
Confirm
The appointment is confirmed instantly, capturing any next steps or details your team needs before the patient arrives.
Instant SMS Sync
Detailed capture
Admin time saved
Answer
Zaya answers every inbound call instantly, 24/7. No hold times, no busy signals, and zero button menus (IVR).
Instant pickup
24/7 coverage
No IVR menus
Schedule
Zaya finds open appointment slots and books the patient directly into your live EMR calendar—no manual entry needed.
Real-time availability
Direct EMR Booking
Automated entry
What Zaya Voice does on Every Call
Answer, verify, schedule, and confirm—completely automated.
Answer
Zaya answers every inbound call instantly, 24/7. No hold times, no busy signals, and zero button menus (IVR).
Instant pickup
24/7 coverage
No IVR menus
Verify
The AI identifies the patient and verifies their identity based on your clinic’s specific security rules and EMR data.
EMR Verification
Patient Authentication
Custom security rules
Schedule
Zaya finds open appointment slots and books the patient directly into your live EMR calendar—no manual entry needed.
Real-time availability
Direct EMR Booking
Automated entry
Confirm
The appointment is confirmed instantly, capturing any next steps or details your team needs before the patient arrives.
Instant SMS Sync
Detailed capture
Admin time saved
Verify
The AI identifies the patient and verifies their identity based on your clinic’s specific security rules and EMR data.
EMR Verification
Patient Authentication
Custom security rules
Confirm
The appointment is confirmed instantly, capturing any next steps or details your team needs before the patient arrives.
Instant SMS Sync
Detailed capture
Admin time saved
Answer
Instant pickup
24/7 coverage
No IVR menus
Zaya answers every inbound call instantly, 24/7. No hold times, no busy signals, and zero button menus (IVR).
Schedule
Zaya finds open appointment slots and books the patient directly into your live EMR calendar—no manual entry needed.
Real-time availability
Direct EMR Booking
Automated entry
Talk to Zaya
Experience the difference. Tap the microphone to start a natural conversation with our AI right now.
Tap to Speak
You'll need to allow microphone access to start the demo.
Built for the calls your team gets every day
Zaya Voice doesn't just answer; it understands and acts directly within your EMR.
New patient scheduling
Collects key details, offers available options, books the visit.
Reschedule or Cancel
Collects key details, offers available options, books the visit.
Appointment confirmations
Confirms details and reduces back-and-forth.
After-hours coverage
Books and answers questions when your office is closed.
High call volume
Handles multiple conversations at once with no hold time.
Multilingual conversations
Supports patients who prefer another language.
How it Works in Your Practice
Go from setup to 24/7 call coverage with our three-step integration process.
Map your workflows
We map your call flows and scheduling rules.
Connect your EMR
Zaya connects to your EMR workflow so scheduling stays accurate.
Go Live
You go live with 24/7 call coverage and multilingual support.
Why clinics
choose Zaya
Unlike generic AI, Zaya was designed by practicing doctors who understand the nuances of triage, privacy, and EMR workflow.
Built by physicians who understand clinic operations
Seamless EMR-connected workflows for accurate scheduling
Improves patient experience without replacing your staff
Designed to reduce administrative burden so your team can focus on care
Effortless Patient Communication
Vision: Make patient communication effortless through trusted voice AI.
Mission: Help clinics answer every call, schedule faster, reduce admin burden, and focus on patient care.
Built by Physicians
We understand the unique challenges of medical practices because we've been there. Our technology is designed to seamlessly integrate into your workflow while prioritizing patient care.
Dr. Rajkumar Venkatramani
FOUNDER
Pediatric oncologist, cancer researcher and entrepreneur. He brings his clinical leadership and business innovation to guide Zaya Health’s mission to transform patient communication with AI.
Dr. Shitel Patel
FOUNDER
Practicing physician and digital health entrepreneur focused on improving clinical efficiency through technology. As co-founder of Zaya Health, he combines medical expertise and innovation to create smarter communication solutions for healthcare practices.
Book a Demo
See exactly how Zaya Voice will handle your calls.
What you'll see:
A live walkthrough of common call scenarios
How verification and scheduling rules work
How EMR-connected workflows support accuracy
Your rollout plan and next steps
Frequently Asked Questions
Does Zaya replace my front desk staff?
No. Zaya reduces administrative burden and supports your team so they can focus on in-person care.
Does it use phone menus?
No. Zaya uses natural conversations instead of IVR menus.
Can it handle multiple calls at the same time?
Yes. Zaya can handle unlimited simultaneous calls, so patients are not stuck on hold.
Is it available after hours?
Yes. Zaya answers calls 24/7, including evenings and weekends.
Can patients book and reschedule by phone?
Yes. Zaya offers appointment options and can book or reschedule automatically.
Does it connect with my EMR?
Zaya is designed for EMR-connected workflows to verify patients and manage appointments with accuracy.
Is it HIPAA compliant?
Zaya is built for HIPAA-compliant patient communication.
Does it support multiple languages?
Yes. Zaya supports multilingual conversations to improve access for diverse patient populations.
What happens if a caller needs urgent help?
You can configure Zaya to route urgent calls based on your clinic policy. If this is a medical emergency, callers should dial 911.
How do we get started?
Book a demo. We will map your call flows, confirm scheduling rules, and plan your go-live.
AI voice receptionist for medical offices.
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CONNECT
Transform your Practice
See how Zaya Voice can help your clinic today.
Zaya Voice supports administrative communication and scheduling. It does not provide medical advice.
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